Terms and Conditions
Your use of the site to purchase products acknowledges your agreement to follow and to be bound by these general terms and conditions of sale.
All prices are in Australian dollars and include the Goods and Services Tax (GST).
We take the hassle out of shipping with a flat rate of just $15 (rates are for Australian residents only). All items generally are delivered 3 – 5 working days after dispatch. Public holidays may affect your postal time.
Please take care to ensure accuracy when entering the delivery address for your order. Unfortunately, we are unable to redirect parcels once they have been dispatched. If you provide an incorrect mailing address and your order is returned to us, you will be required to repay shipping costs. So please remember – CHECK, DOUBLE CHECK and TRIPLE CHECK – the details.
Some products are too big to fit through your post box. So please make sure someone is available to receive the parcel. We recommend that you get it delivered to your work address if you know that’s where you will be.
Payment is required in full prior to despatch of your order.
We accept payment via the secure PayPal system. Your Baby Beats product(s) will be dispatched after payment is cleared.
We aim to display accurately the colour of products appearing on the website. However, as the actual colours you see will depend on the screen resolution of your monitor, we cannot guarantee what you see on your screen will be the exact reflection of the product on delivery.
We aim to ensure that all stock levels listed on the website are accurate; however, there may occasionally be a discrepancy between stock listed online and our warehouse stock. In the unlikely event that we do not have the item you have ordered, we will notify you immediately.
Return and Exchange Policy
We do not offer refunds for change of mind. If you change your mind about your purchase, we have a 30-day exchange policy upon receipt of order, subject to the conditions that the Item must be in its original purchase condition, packaging must be unopened, unused, unmarked and not defaced in any manner, however you will be liable for additional shipping costs to return and post out the new item. If your product is faulty, we will refund your money or replace the product within 14 days of arrival, the product must be returned in the same condition as when sold and quantity as when received, in the original packaging, with all tags still attached. We will also pay the return shipping cost only if the return is a result of our error (you received an incorrect, defective or damaged item). Please email us in the event of a faulty product or for an exchange and we will provide further instructions, please wait for approval before sending the item back. Once your item has been returned to us and has been processed. We will either refund the amount or send you a replacement item.
Contact customer service on:- email@example.com
If you send us a return that is not pre-approved as noted above, we will contact you to obtain your instructions as to how you would like the item to be dealt with (return to you at your cost or destruction). We kindly request that you do not contact us via our social media channels to organise a return – due to the large volume of queries we receive it very likely that we will not see your message in a timely fashion and we’d hate for your return to take longer than it should!
Order Changes and Cancellations
Order changes can only be accepted if your order has not already been dispatched.
If your order is lost in transit, please contact us so that we may assist you. Early View is not responsible for any loss caused by the courier when shipping your product. Please retain your tracking number in the event you need to lodge a claim with the courier company directly.